Student Readiness - Banner

Student Readiness 2024 - Intro

Whether you're starting your first course or returning to study after a break, we’re here to help you meet your goals and excel in your studies and beyond. We’ll walk you through the steps to prepare for your study and give you some tips and tricks to help you approach your course with confidence. If you still have questions, check out the extensive FAQs section at the bottom of this page.

 

Student Readiness 2024 - Student checklist

Student checklist

Get ready

Before your study begins, check that you:

  • received your Welcome to ¿ìÉ«ÊÓƵ confirmation email with next steps
  • activated your ¿ìÉ«ÊÓƵ account
  • secure your account with Multi-Factor Authentication (MFA)
  • can access the and online learning platforms
  • know how to get your ¿ìÉ«ÊÓƵCard
  • read the Student Guide 2024 and understand your rights and responsibilities.

Studying on campus

Have you:

  • viewed the ¿ìÉ«ÊÓƵ Academic Calendar
  • received information about your first class including your class timetable
  • checked the time and location of your first class
  • viewed the campus map and know parking and transport options
  • prepared the equipment or technology needed for your first day.

¿ìÉ«ÊÓƵ Digital Students

Have you:

Student Readiness 2024 - Login

How to log in to your ¿ìÉ«ÊÓƵ account

You’ll use your ¿ìÉ«ÊÓƵ account throughout your learning journey. Your account will be your login for the and will give you access to the internet and computers on campus.

Use your full ¿ìÉ«ÊÓƵ email address to log in on a new device: firstname.lastname1@studytafensw.edu.au

How to activate your account:

  1. click the account activation link in the Welcome to ¿ìÉ«ÊÓƵ email you received when you enrolled
  2. enter the security code sent to your email address and create a secure password that meets ¿ìÉ«ÊÓƵ requirements
  3. login to the ¿ìÉ«ÊÓƵ with your User ID and Password
  4. click on My Details to provide your personal email address for password recovery.

Already have an account?

If you’ve studied with us before you may still have an active account and will be able to log in using these details. If your account is no longer active you will need to call 131 601 or visit your local Student Administration Office to reactivate your account.

Having trouble?

If you’ve forgotten your password, click Forgot your password on the Student Portal login page to reset your password. If you cannot locate your User ID contact us on 131 601 or visit your local Student Administration Office.

Student Readiness 2024 - Help with technology

Help with technology

The links below let you self-serve to resolve many common issues at a time convenient to you:

Step by step instructions for various issues can be viewed online in the .

If your attempts to self-serve a solution have been unsuccessful, please call 131 601 (8am – 6pm Monday to Friday) for technology support. Please have your ¿ìÉ«ÊÓƵ learner number, login username and email address ready. Find out more about how we can support you with the Be Connected While You Study guide.

Student Readiness 2024 - ¿ìÉ«ÊÓƵCard

Your ¿ìÉ«ÊÓƵCard

Your ¿ìÉ«ÊÓƵCard is important. It’ll be your identification on campus and during assessments. You can use it to borrow from the library, for photocopying and printing and to access travel concessions (if you’re eligible.) It’s valid for the duration of your enrolment and each time you enrol at ¿ìÉ«ÊÓƵ your card will be reactivated, so keep it safe and handy. If your card gets lost or damaged, you can pay a $20 replacement fee to get a new one. If you haven’t got a ¿ìÉ«ÊÓƵCard, visit your campus Student Administration Office where they’ll snap your picture and issue your card. If you can’t make it to campus, with your identification attached and we’ll get it organised.

The NSW Government offers subsidised or concession travel to eligible students. Find out if you’re or visit your friendly campus Student Administration Office for more information.

Student Readiness 2024 - Student Guide

¿ìÉ«ÊÓƵ Student Guide 2025

The Student Guide has everything you need to know to start well at ¿ìÉ«ÊÓƵ.

Download the Student Guide to:

  • understand your rights and responsibilities
  • learn how we keep you safe
  • access student essentials like your student account, concessions and scholarships.

Download the Student Guide 2025

Important dates

Check out term start dates and plan your study (and your holidays) with the 2024 academic calendar. If you’re studying a degree visit the 2024/25 Degrees calendar.

Student Readiness 2024 - Timetables

Timetables

Your teacher will send you your timetable before your course starts. You can also find this in your .

Student Readiness 2024 - Your first day

Your first day: know your campus

Before your first day, get to know your ¿ìÉ«ÊÓƵ campus. Discover what your campus has to offer and the unique facilities and services you’ll have access to. Use the campus map to work out how you'll get there and whether parking is available.

It’s also a good idea to find the Student Administration Office where you’ll be able to get your ¿ìÉ«ÊÓƵCard, travel concession and important information about your enrolment.

Student Readiness 2024 - Support Services

Support services

Whatever your needs or circumstances and however you choose to study, we have the people, resources and facilities to support you.

As a student, you have access to these support services:

  • Disability Support Service – Maximise your study potential and change your learning experience to suit you
  • Language, Literacy, and Numeracy (LLN) support – Take advantage of tutorial and other support and get help with a particular subject or skills
  • Aboriginal Student Support – Be connected to identity and build an understanding of Aboriginal languages and cultures in friendly and supportive groups
  • Careers, Counselling, and Pathways Service – A free and confidential service designed to help you succeed in your studies as well as in your chosen career
  • Library Services – Access our collection of eBooks, eJournals and multimedia resources, grab some quiet study time or book a space for group study
  • Children’s Centres – We have 15 friendly and inclusive Children’s Centres designed to create a welcoming place where your children are encouraged to learn and play

Student Readiness 2024 - COVID 19

Covid-19

¿ìÉ«ÊÓƵ is committed to following . Visit the NSW Government Covid-19 website for more details.

Student Readiness 2024 - FAQ - Digital Services

Frequently asked questions

¿ìÉ«ÊÓƵ 's digital services, email, logins and passwords

You can activate your account in six steps:

  1. click on the link for in the Welcome to ¿ìÉ«ÊÓƵ email you received when you enrolled
  2. enter your user ID provided in the email e.g. firstname.lastname1
  3. enter the security code sent to your personal email address
  4. establish a password that is secure and meets ¿ìÉ«ÊÓƵ password requirements
  5. log in to with your user ID and password
  6. click on My Details to provide your personal email address for password recovery if you forget your password.

Click on '' to reset your password.

You will need to have previously provided your personal email address, which we will use to send you instructions on how to reset your password.

As a reminder, your student user ID is firstname.lastname.

If you complete this password recovery step, and something doesn't work, call 131 601 for help.

You can log in into the ¿ìÉ«ÊÓƵ Student Portal via using your ¿ìÉ«ÊÓƵ User ID (firstname.lastname e.g. john.doe23) and password.

If you are having trouble, here's a guide to help you access the ¿ìÉ«ÊÓƵ Student Portal and your Learner Portal.

To get started, use the email link on the Student Portal via

If you are having trouble, here's a guide to help you access your ¿ìÉ«ÊÓƵ email.

By signing in to your Office 365 account, you will be able to access the apps you need to get your work done and collaborate with other students and your teachers.

To access your ¿ìÉ«ÊÓƵ Office 365 account, you'll need the following:

  1. access to a modern web browser (for example Chrome, Edge, Safari or Firefox)
  2. your ¿ìÉ«ÊÓƵ username and password (provided to you at enrolment)

How to sign in:

  • head to
  • sign in with your ¿ìÉ«ÊÓƵ username@studytafensw.edu.au (e.g. jane.smith3@studytafensw.edu.au) and the password you were issued when you enrolled.

To get started with ¿ìÉ«ÊÓƵ's Office 365 tools, .

¿ìÉ«ÊÓƵ Wi-Fi is available while on campus. or contact your local library services for more information.

Yes, you may borrow a ¿ìÉ«ÊÓƵ computer, subject to local availability. The lending period will vary to ensure equal access for all students.

To check local availability, contact your campus library via